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SGC Office Helper is a secure practice infrastructure partner providing revenue cycle management and administrative support for dental and medical practices. We operate as a dedicated remote operations partner integrated into your workflow, delivering consistent, high-quality support to help practices strengthen revenue and improve efficiency.

We offer three main service categories:

• Revenue Cycle Management (RCM) - Insurance verification, claims submission, denial management, A/R cleanup, and patient billing support
• Administrative Support - Scheduling, recall management, treatment plan follow-up, prior authorizations, and documentation support
• Job Board - Post job openings and connect with qualified professionals seeking healthcare employment opportunities

We are not a temp agency, call center, or high-turnover outsourcing service. Instead, we operate as a dedicated remote operations partner fully integrated into your workflow. Our team:

• Provides consistent, long-term support from the same team members
• Works aligned with your practice goals and standard operating procedures
• Delivers detail-driven, accurate support that protects your revenue and compliance
• Operates transparently with accountability and professional standards

Yes. Security and compliance are core to everything we do. We:

• Follow HIPAA-secure protocols for all sensitive healthcare data
• Execute Business Associate Agreements (BAA) when access to Protected Health Information (PHI) is required
• Maintain strict confidentiality and professional standards for all practice information
• Implement secure remote access with proper authentication and encryption

The Practice Revenue Recovery Audit is a comprehensive operational review that identifies revenue leaks, inefficiencies, and recovery opportunities in your practice. We analyze your revenue cycle, administrative processes, and operational workflows to provide actionable recommendations that can help you increase profitability and operational efficiency.

Getting started is simple:

1. Schedule a free consultation to discuss your practice's needs
2. Complete our client intake form to provide detailed information about your practice
3. Meet with our team to finalize service scope and timeline
4. We onboard and integrate into your workflow
5. Begin receiving consistent, high-quality support

Start by scheduling a consultation today.

We work with both dental and medical practices of various sizes. Whether you're a solo practitioner, small group practice, or larger multi-location organization, we can tailor our services to your specific needs and practice management system.

Yes, we have experience working with most major practice management systems including Dentrix, Eaglesoft, OpenDental, Epic, and many others. During our consultation and intake process, we'll discuss your specific system and ensure we can integrate seamlessly with your workflow.

Pricing depends on the scope and scale of services your practice requires. During your consultation and intake process, we'll provide a customized proposal that outlines exact costs based on your specific needs, service volume, and integration requirements.

Our onboarding timeline varies based on your practice's complexity and the services selected. Typically, we can begin initial support within 2-4 weeks of agreement, though urgent situations may have accelerated timelines. We'll discuss the specific timeline during your consultation.